Refund policy
No Returns or Exchanges Policy
Due to the delicate and personal nature of jewelry, all sales are final.
We do not accept returns, exchanges, or refunds on any items.
Please review your order carefully before completing your purchase.
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with photos or video. We will work with you to resolve the issue.
Custom Orders
All custom, personalized, or made-to-order jewelry is final sale with no exceptions.
Quality Guarantee
We stand by the craftsmanship of our pieces. If you experience a quality issue, please reach out so we can look into it.